The hottle™ heat pack has an innovative layering system cover, which is designed to enhance heat retention, providing you with a comfortable and soothing experience.
We set out to prove that the hottle really does retain the heat longer than other heat packs on the market by using a thermal imaging camera to test the temperature at regular intervals.
The results speak for themselves...
Long lasting comfort & warmth
Why choose the hottle™
The hottle™ heat pack is designed to provide you with a comfortable and soothing experience. Its innovative layering system includes a memory foam insulation and a soft faux fur top layer, which work together to enhance heat retention and provide a luxurious feel.
Whether you're looking to relieve muscle soreness, menstrual cramps, or just want to cozy up and relax, the hottle™ heat pack has got you covered.
Instant, odourless & drug-free
Three easy steps to relief
Heat
Heat in the microwave/stove and insert into the memory foam cover.
Clip
Adjust the strap and secure to your waist for handsfree comfort.
Enjoy
That's it! You're free to live your best life, wherever it takes you.
- Clay insert (17cm x 30cm) - Cover (19cm x 31cm) - Total circumference with adjustable strap (68cm to 122cm) - Total circumference with extension strap (85cm to 156cm)
Without question, there has been many studies and scientific papers to show, heat therapy is a great treatment option for relieving period cramps, bloating, stomach pain and muscle tension.
It works its magic by increasing blood flow to the area that's causing you grief. The heat expands your blood vessels, promoting circulation and delivering much-needed nutrients to your muscles and tissues.
The hottle™ can be used hot or cold, so whether you are experiencing discomfort in your stomach or lower back, we have you covered.
The hottle™ heat packs innovative design allows it to target specific areas of the body, such as the stomach, lower back, hip, upper back, shoulder, or knee. This versatility ensures that you can find relief for a wide range of aches and pains.
The hottle™ is equipped with a large practical clip and an extendable and adjustable strap.
With a total weight of only 910 grams, its lightweight design ensures ease of use.
Hot and cold therapy can be beneficial for people of all ages. Please seek any specific medical advice from your doctor.
Our heat pack comes in 3 options:
1. Single (1 x heat wrap, 1 x clay insert) 2. Bundle (1 x heat wrap, 2 x clay inserts) 3. Bestie Bundle (2 x heat wraps, 4 x clay inserts)
Our bundle options not only offer a great discount but also give you more options for finding comfort for any situation
An additional clay insert can be used as for cold therapy. You can keep one in the freezer for when you want to use it cold and one available for hot comfort.
Some customers choose to place two clay inserts in the cover, however this is not necessary.
Each product comes in a silk gift bag, so it's ready to go and is the perfect gift idea for a loved one!
With an extendable and adjustable strap, the hottle™ can be customised to fit various body types and sizes. This flexibility ensures that the heat pack provides optimal relief and comfort for a wide range of users.
It can be worn comfortably without feeling heavy or cumbersome, allowing you to go about your day.
The waist strap extends from 68cm to 122cm which is approximately size 6 to 22 (women’s clothing size) for wear around the waist.
For a full breakdown on how to get the most out of your heat wrap and clay insert, please CLICK HERE
We use Australia Post for all deliveries.
At the time of purchase, you will receive an email confirmation of your purchase.
Once your order has been dispatched, you will receive a second email confirming that your item has left our warehouse and provide you with tracking information.
If you have checked your junk mail folder and have not received either of these emails in a timely manner, please contact us at customercare@thehottle.com.au and we will provide you with an update.
Please allow 1-2 business days for your order to be dispatched. Every effort will be made to dispatch and deliver your order as soon as possible but sale periods may cause some delays from time to time.
Australia
Standard shipping - $14.00 (free for orders over $200.00)
Express shipping - $17.80
Upgrade free shipping to express - $5.00
New Zealand
Standard shipping (up to 1kg) - $17.00
Standard shipping (1.01 to 2kg) - $25.00
Standard shipping (2.1kg and up) - $35.00
Express shipping (up to 1kg) - $27.00
Express shipping (1.01 to 2kg) - $35.00
Express shipping (2.1kg and up) - $56.90
International - other
Unfortunately, at this time, we do not offer international shipping to other regions.
Additional information
All prices on this website are displayed in AUD.
Change of Address must be submitted within 2 hours of ordering with the subject ‘CHANGE OF ADDRESS’ to customercare@thehottle.com.au and we will do our best to intercept your order and update your postal address.
For any pre-sale orders with multiple items, the entire order will be held and shipped together as one order when pre-sale items become available.
Our Refund Policy does not exclude or replace your rights given under the Australian Consumer Law and regulations.
Change of mind
If you have simply changed your mind we do not provide refunds. Special consideration will be given in exceptional circumstances however you must be able to provide satisfactory proof of purchase. Further, the merchandise must be:
in saleable condition;
unused with all original packaging;
returned to us with any gift or bonus received with the merchandise (if applicable);
not subject to the exclusions listed below; and
the exchange or refund is sought within 14 days of purchase.
The hottle, at its absolute discretion, reserves the right not to offer an exchange or refund for change of mind.
Consumer guarantees
If you believe an item is faulty, you may have rights to a remedy under the Australian Consumer Law.
If there is a major failure with an item, you may choose a refund or exchange. If the failure is minor, we will replace the relevant item within a reasonable time.
The hottle will require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law. A photo must be provided to the hottle team supporting the claim.
Return tender
Refunds will be given using your original payment method
If the order was returned due to an incorrect address or the package was unclaimed, the hottle has the right to charge for the product to be re-shipped.
Gift or bonus with purchase and bundled items
Where merchandise is purchased with a gift or bonus, the gift or bonus must also be returned (unless otherwise stated). If you are unable to return the gift or bonus, or it is not in saleable condition, the value of any available refund will be reduced by the value of the gift or bonus.
In the instance of bundle offers, all items within the bundle must also be returned or the value of the unreturned items will be deducted from any available refund.
Privacy when making a return
The hottle is committed to protecting your privacy.
Information collected when returning merchandise will be securely stored for a reasonable period of time. It may be used for fraud protection activities and for the purpose of the hottle research and analysis. It may be disclosed to state and territory departments upon request, as required by law.
Sales
If products are on sale they will not be refunded.
If you would like to submit a return or refund request, please contact hello@thehottle.com.au with the following information.
Full Name
Order Number
Email Address
Explanation of the defect
High quality photo or video showing the defects. If images are not provided we will not be able to complete your request.
Jenna Eve Pty Ltd (ABN: 60 652 495 120) trading as the hottle, is an Australian based company whose mission is to help people achieve their health and wellness goals. We are committed to providing the best product and service to our customers and this is reflected in our Refund Policy.
Office hours are from 9.00am to 5.00pm AEST
Customer Reviews
Overall rating: 4.7 / 5 from 47 reviews.
These are best heat packs I have ever used .I use more as a cold pack n this can be used in both ways cold & hot pack.Also it is first heat pack which lasts long.Highly recommend
Absolutely love my hottle, best ever invention guys. Having had back issues for a very long time, it’s great to be able to put my hottle on and continue to do things. Would highly recommend this to anyone with bad backs, or it could be used for stomach pain as well just turn it around the other way so the warmth is on your tummy. 😊✨
We don’t own a microwave so the hottle is perfect for me as i can heat it up in boiling water. It stays hot and is crucial for managing my chronic pain!
I bought my first Hottle a fair few years ago now due to a very damaged spine. It helps me so much and I can wear it around my property all day and night long if I want to. I have purchased 2 complete sets and then a few inserts because I use it daily. One of the best and workable inventions ever xx
Love these heat pads - perfect for someone who doesn't own a microwave because they can be heated on the stove. Heat lasts for ages and the holder is easy to wear.
What a great find, have had mine for about 2 years and can't recommend highly enough. My wife and brother-in-law who suffer with bad backs both have them now and wished they had got them earlier.
Great product, great delivery and support.
I bought the Hottle quite a while ago for my daughter.
She absolutely loves it and uses it regularly.
I bought the extra clay insert as a spare for if and when she needs to replace the one she’s using.
The clay insert arrived promptly and in perfect condition.
I love shopping with Hottle!
Always a great experience, user friendly website and great communication.
Great product , does exactly as it says , lasts a very long time.
but be careful when you microwave it , make sure you follow instructions as directed , else you can damage the pouch.
lasts longer than the old wheat bags , get one , you wont be disappointed..
I use this product most days and I find them very useful as when i am doing my work can clip on and the pain does away If you are interested in this product I highly recommend .
Excellent birthday gift for my daughter. She loved the whole package with the furry cover, carrybag, second heat-pack and the extra strap gives her comfort on those fat days!!
AMAZING!
So easy to pop in the clay insert and it stays hot for a long time.
I love wearing the Hottle around as it doesn’t fall down and I can continue with housework or go for a walk with it on.
Would highly recommend 😊
Both my daughter & I enjoy the hottle. Helps her when it is period time & me with endometriosis.
I already got it last year, but thought I would get an extra clay hottle, so when it gets cool we both have a backup. Thankyou for a great invention.
My daughter has a severe uterine anomaly causing her intense and crippling period pain. This heat pack is the longest lasting we’ve tried by far and being able to wear it is helpful for the times when she is able to move. An affordable price means we have spare inserts for continuous use. These have helped her tremendously.
Great to have extra one n that u can buy just the insert with this pro duct u have a winner I know small business do it tough but please hang in there the difference your product has made to my life is amazing
Love having a spare. My sciatic caines me, so cold is great but I don't have the time to wait for it to defrost to swap to warm. I've used it atleast twice a day since I bought it & seriously don't know what I did without it.. Its so damn convenient..
We love our hottle that we ended up buying more inserts for ourselves and my Mum. I can't rate these high enough. They hold their heat and cold extremely well.
My favourite ice pack and heat pack I’ve been through literally dozens While instant click heats good when at home these are just top of them all.
Purchased more to share with daughter in law for painful periods and have spare in freezer. Unbeaten in summer
I’m obsessed with this thing. I have awful endometriosis and this is the only heat pack I trust. I bought the double pack about a year ago and it’s changed my life. Unfortunately both clay inserts are starting to wear now and I’ve had to throw one of them away as it got a small hole but I still highly recommend.
As a person who suffers from chronic pain I am loving my Hottle.
Overall I have found it a good investment, especially at work.
More detailed breakdown:
Design of pouch
I find the pouch design particularly good for work. The fact that it's black makes it really discreet. Having it clip instead of Velcro also makes it a lot quieter to take on and off. I also like the you can take the subtle black filler to the microwave without everyone seeing it.
Heating
Admittedly I do find heating is one of the products weaknesses. You do have to be careful heating or they can explode. I've lost 2 fillers this way. I find the sides heat up a lot faster than the middle so you need to stand at the microwave, heat, pull out, smoosh and then heat again. Do not leave it unattended!
I don't have the same issue with my other heat packs. But please read on to find the trade off.
Time it stays warm
This product is amazing at staying warm! I find I can get a couple of hours as a warm pack and an hour if I need it 'lava' temperature.
I'm lucky if I can get 15 the 20mins with my other heat packs.
Added bonuses
You can wash the outside
Customer service is excellent
If you're fingers are frozen stick them inside the pouch and they won't be for long.
Overall I would 100% recommend this product. Just make sure you get some back up fillers 😉